PDF⋙ How to Manage and Execute Telephone Selling by Bernie Goldberg
How to Manage and Execute Telephone Selling by Bernie Goldberg
How to Manage and Execute Telephone Selling by Bernie Goldberg PDF, ePub eBook D0wnl0ad
The first complete book how to build and manage your own telephone operation. Over 590 pages, 13 chapters; The Expanding World of Telephone Selling; Inbound Telemarketing; Outbound Telemarketing; Planning Telephone Selling; Recruiting and Compensation; Training and Feedback; The Unit Record; Call Scheduling; Measurement and Controls; Automation; Scripting; Integrating Field and Phone Sales; Sales Compensation; Evaluating and Selecting a Contact Management System . The perfect book for the experienced telephone manager as well as those just starting their first effort. This is the 2nd edition of the book.From reader reviews:
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